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Applying AI in law firms – tools, practice, and strategies

DIRO AG
Applying AI: Tools & Strategies
 

AI in practice: How to get started in law firms

Artificial intelligence is no longer a topic for the future. It is gradually finding its way into law firms and legal departments.

But many are asking the same question: How can AI help in concrete terms?

The key lies not in the hype surrounding tools, but in their targeted use for clearly defined tasks.

This page shows where AI creates real added value in everyday law firm life, which tools are useful, and how to strategically prepare for getting started.

Typical areas of application in law firms

AI can assist in almost all areas of legal work, from research to client communication. It is important to start small and choose applications that deliver quick results.

  • Document and contract analysis

    Identification of risks, contradictions, or missing clauses in large contracts.

  • Research and knowledge management

    Automated summaries of judgments, comments, or legislative changes.

  • client communication

    Chatbots or assistants for recurring inquiries (e.g., scheduling appointments, status inquiries).

  • Text and document generation

    Support in drafting legal documents, emails, client information, or draft expert opinions.

  • Administrative duties

    Automated time tracking, invoicing, or document storage.

Selection and introduction of AI tools

A tool is only as good as its application environment.

Before selecting an application, a few basic questions should be clarified:

  1. Goal: What specific task should the tool perform?
  2. Data protection: Where is data processed and stored?
  3. Traceability: Are the results explainable and verifiable?
  4. Integration: Can the tool be integrated into existing systems (e.g., DMS or law firm software)?
  5. User-friendliness: Can the tool be used without technical knowledge?

General AI Tools and Chatbots

Tool / Provider Use Case Description / Benefits in Law Firms
ChatGPT (OpenAI) Text generation, research, draft pleadings Assists with drafting legal texts, preparing outlines, generating ideas or producing summaries.
Claude (Anthropic) Knowledge management, document comprehension Excellent at understanding long and complex documents. Ideal for legal analysis or client correspondence.
Microsoft Copilot Office integration (Word, Outlook, Excel) Automates standard tasks in familiar tools, including email summaries, contract templates or calculations.
Google Gemini Research, idea generation Supports information gathering and quick text preparation within Google Workspace.
Perplexity AI Research and source-based work Ideal for legal research, as every answer includes linked sources.
Mistral AI / Le Chat Privacy-focused alternative European AI with a strong emphasis on GDPR compliance, highly relevant for law firms.

Strategies for the sustainable use of AI

A law firm that wants to use artificial intelligence successfully in the long term needs more than just the right tools—it needs a clear strategy. Technology alone does not change the way we work. Only when processes, people, and learning structures work together can real added value be created.

  • Further education:

    Continuous training is the basis for building skills within the team and keeping knowledge up to date. Law firms that establish regular learning formats such as internal workshops, “Lunch & Learn” sessions, or short impulse series create a culture of proactive thinking.

  • Governance:

    Binding rules, responsibilities, and documentation requirements ensure transparency. A clear framework for data protection, quality assurance, and internal use builds trust and reduces uncertainty when dealing with AI.

  • Evaluation:

    The success of AI implementation should be measurable, for example through time savings, lower error rates, or higher employee satisfaction. This allows the law firm to identify which applications bring real benefits and where improvements are needed.

  • Culture:

    Innovation requires courage. Mistakes are part of the learning process. Law firms that allow experimentation and openly share experiences develop faster than those that wait for perfection.

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Learn how AI can be integrated into everyday law firm practice in a meaningful, secure, and efficient way.

Benefit from training, exchange, and real-life examples from the legal market.

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Future outlook: AI as an integral part of legal work

In the coming years, artificial intelligence will become an integral part of legal work. Systems will become more specialized, integrated, and trustworthy. They will not replace legal work, but rather complement and support it.

Trends that are already emerging:

  • Combining generative AI with legal databases
  • Intelligent document management with context-based search
  • AI-supported client portals and self-service offerings

AI is becoming a tool that expands legal thinking.

Law firms that learn early on to strategically leverage its potential will gain a long-term advantage.